zendesk

Zendesk integration for AI agents via ClawLink — browser login, no API key setup. Connect Zendesk through ClawLink's hosted setup to manage tickets, users, organizations, automations, macros, and cust

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Zendesk

Use Zendesk from your AI agent through ClawLink — browser login, no API key to paste, no config to edit. Connect Zendesk once and the agent can read and act on it. Works in any agent that can run shell commands (Claude Code, Cursor, Codex, Cline, and more).

Setup

Run these once — the agent can run them for you:

npx @useclawlink/cli login              # opens browser → approve (mints + stores a key)
npx @useclawlink/cli connect zendesk   # opens browser → authorize Zendesk

No API key to create or paste — login stores the credential at ~/.clawlink/credentials.json.

Using Zendesk

npx @useclawlink/cli actions zendesk "<what you want to do>"   # find an action
npx @useclawlink/cli describe zendesk <action-id>             # see its inputs (before writes)
npx @useclawlink/cli run zendesk <action-id> --input '<json>' # execute

Reads first; confirm with the user before any write.

Available actions

Action Description
zendesk_create_zendesk_ticket Create a new Zendesk ticket
zendesk_create_many_tickets Create multiple Zendesk tickets in bulk
zendesk_apply_zendesk_macro Preview how a Zendesk macro would affect a ticket
zendesk_autocomplete_users Search for Zendesk users by name prefix
zendesk_create_automation Create a new automation in Zendesk
zendesk_create_custom_object_record Create a new custom object record
zendesk_count_zendesk_organizations Count the number of organizations in Zendesk

Notes

  • No API key for Zendesk itself — ClawLink holds the OAuth token; the agent only holds your ClawLink credential.
  • Not connected yet, or access expired? Re-run npx @useclawlink/cli connect zendesk.
  • The action list above is a snapshot; npx @useclawlink/cli actions zendesk is always current.

Resources


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