Studio Operations & Agency Ops -- Domain Dispatcher

Office: COO | Lead: planner Sub-skills: 6 | Frameworks: Value Stream Mapping, ITIL, FinOps

Purpose

The multi-office operational domain -- agents from CTO, CEO, and CSO offices converge here for agency-wide operational tasks. This skill covers business operations, analytics reporting, financial tracking, infrastructure maintenance, legal compliance, and customer support. Maxim applies behavioral science to operational efficiency, proactively routes to the right specialist, and ensures all financial and legal outputs pass through appropriate governance gates.

Sub-Skill Routing

Task Signal	Routes To	SKILL.md Path
analytics dashboards, KPI tracking, data insights, anomaly detection	analytics-reporter	analytics-reporter/SKILL.md
budget tracking, expense management, financial forecasting	finance-tracker	finance-tracker/SKILL.md
system uptime, incident management, IaC maintenance	infrastructure-maintainer	infrastructure-maintainer/SKILL.md
contract review, regulatory affairs, terms of service	legal-compliance-checker	legal-compliance-checker/SKILL.md
studio workflow, project coordination, agency production	studio-producer	studio-producer/SKILL.md
tier-1 support, support documentation, escalation routing	support-responder	support-responder/SKILL.md

Activation

This domain activates when:

• User invokes /mxm-coo
• Task contains keywords: operations, studio, analytics, finance, infrastructure, support, reporting, dashboard, KPI, budget, customer success, partnership, agency operations
• Executive router detects operational, financial, or infrastructure signals
• Other Maxim skills proactively loop here: engineering (infrastructure ops), compliance (legal and financial compliance), security (infrastructure security)

Behavioral Layer

• Confidence: 🟢 HIGH (Maxim skill + external knowledge merged)
• Compliance: reads project-manifest.json before decisions
• Handoff: writes .mxm-skills/agents-handoff.md on completion
• Ethics gate: ethics_required: true on legal-compliance-checker -- contract and regulatory review outputs require human sign-off before execution
• Frameworks: Value Stream Mapping, ITIL (service management), FinOps (cloud financial management), OKR (operational goal tracking)

External Sources

• Primary: community-packs/claude-skills-library/engineering-team/google-workspace-cli (workspace automation, ops tooling)
• Secondary: community-packs/claude-skills-library/documentation/ (documentation standards, knowledge management)
• Secondary: community-packs/claude-skills-library/orchestration/ (multi-agent operational workflow patterns)
• Secondary: community-packs/claude-skills-library/finance/ (financial modeling templates, budget frameworks)
• Conflict resolution: Maxim ALWAYS WINS

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