retellai-debug-bundle

Collect Retell AI debug evidence for support tickets and troubleshooting. Use when encountering persistent issues, preparing support tickets, or collecting diagnostic information for Retell AI problem

SKILL.md

GitHub

Retell AI Debug Bundle

Overview

Implementation patterns for Retell AI debug bundle — voice agent and telephony platform.

Prerequisites

  • Completed retellai-install-auth setup

Instructions

Step 1: SDK Pattern

import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });

const agents = await retell.agent.list();
console.log(`Agents: ${agents.length}`);

Output

  • Retell AI integration for debug bundle

Error Handling

Error Cause Solution
401 Unauthorized Invalid API key Check RETELL_API_KEY
429 Rate Limited Too many requests Implement backoff
400 Bad Request Invalid parameters Check API documentation

Examples

Assemble a safe support bundle for an intermittent failure

Collect the affected call ID, agent version, webhook status, API response headers, and deployment revision from a test or consented call. Exclude API keys, raw audio, and full transcripts from the archive; include a redacted timeline instead. Reproduce against a preview agent before changing the live configuration, and preserve the bundle checksum so the support handoff can be matched to the exact evidence reviewed.

Resources

Next Steps

See related Retell AI skills for more workflows.